Privacy Policy

SHARP Power and Performance  ·  ABN 72 431 433 780  ·  Last updated: 9 October 2026

This policy covers everything SHARP runs: this website (sharppowerandperformance.com), meal prep ordering, and the SHARP Power app. It explains what we collect, why, who else sees it, how long we keep it, and what you can do about it. "We", "us" and "SHARP" mean SHARP Power and Performance, which is me, Tim Sharp.

1. Who we are

SHARP Power and Performance is a personal training and meal prep business run by Timothy Sharp in Wallan, Victoria, Australia (ABN 72 431 433 780). We're bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles. You can reach me at:

• Email: timothysharp466@gmail.com
• Phone: 0452 151 399
• Instagram: @sharp.power.and.performance

2. What we collect

On the website (accounts, meal prep and enquiries)

• Your account: name, email and password. Passwords are stored scrambled (hashed) by our sign-in provider; we can't see them.
• Your orders: the meals and add-ons you choose, pickup or delivery, your delivery address, phone number, email, any note you add, and any discount code you use.
• Your mobile and your texts choice: we ask for your mobile number at checkout so we can contact you about your order, for example if a pickup or delivery changes. Those messages are only about the order you placed, never promotions, and you get them whether or not you tick the texts box. If you tick the box, we also send marketing texts: when orders open on Thursday and, if you haven't ordered yet, a reminder on Saturday. We only send those with your yes, and we keep a record of when you said yes or no. Every marketing text has an opt-out link. Opting out (or unticking the box in My account) stops the marketing texts; it doesn't stop messages about an order you've placed.
• Enquiries and bookings: the name, email, phone number and message you send through the booking form.
• The free SHARP Starter program: your first name and email, so we can send you the program and two follow-up emails from Tim. Every email has an unsubscribe link, and unsubscribing stops them straight away.
• Where you came from: when you arrive from a link, post, email, message or ad, the site keeps the link's campaign tags (like utm_source), the ad click id and the website that sent you, in your browser for up to 90 days. If you sign up for SHARP Starter, create an account or sign in, we save that with your sign-up or account, so we can see which posts and ads bring people in. We never keep the full address of the page you came from, only the website's name.
• Payments: you pay on the website, through Stripe, for meal prep, programs and coaching (one-off or weekly). You give your card or bank details to Stripe, not to us: we never see or store them. We see what you paid, when, and a payment reference so we can match it to your order. The app doesn't take payments.
• A few payments set up before the move to Stripe finish the old way: PayID bank transfers for orders already placed, and weekly direct debits through Ezidebit until each one moves across to Stripe.

In the SHARP Power app

• Your account and profile: name, email, date of birth, biological sex, height, profile photo, and whether you're a coaching client or a meal prep customer.
• Your training profile: your goals, training experience, personal bests, how many days you train and for how long, where you train and what equipment you have, injuries, and the exercises you love or hate.
• Your health questionnaire and waiver: injuries, medical conditions and medications you tell us about, and your waiver signature.
• Your training: workout logs (exercises, sets, reps, weights, effort ratings, notes and how long you trained), personal bests, soreness logs, and set videos you record for form review.
• Your check-ins: the daily check-in (sleep hours and quality, water, energy, whether it's a rest day, soreness, stress, mood, motivation to train, how you ate yesterday, an optional morning bodyweight and an optional note for me) and the weekly check-in (weight, energy, sleep, stress, hunger, performance and notes).
• Session feedback: after a workout, how hard it was, how it felt, and any pain and where.
• Your PT sessions: the sessions you book, move or cancel (day, time, place and length), weekly bookings, your session credits and your reminder setting. The Schedule tab also shows the plan and payments you made on the website, as information only.
• Your body and nutrition: body measurements (weight, body fat, chest, waist, hips, arms, thighs), progress photos, macro targets, food logs and meal photos.
• Messages: what you and I send each other in the app's Messages screen, and what you type to SHARP Assistant.
• Challenges and the SHARP feed: any challenge entries you submit, and any workout you choose to post to the SHARP feed. Other signed-in SHARP users see a post's numbers, under your first name if you've switched that on, otherwise as "SHARP athlete". You can delete your post.
• Your AI choice: a record of each time you turn the AI features on or off, with the date.
• Apple Health (iPhone) or Health Connect (Android), only if you switch it on. See section 5.
• Your device: a push notification token and a device ID so notifications reach the right phone, plus crash reports and app usage. See sections 7 and 8.

Most of the app's health and fitness information is "sensitive information" under the Privacy Act. We only collect it because you give it to us to be coached, and we only use it for that.

Messages on Instagram and Facebook

If you message SHARP on Instagram or Facebook, or comment a keyword like COACH or MENU, an automated assistant may reply first. It always says it's automated, and you can ask for Tim at any time. We receive what Instagram or Facebook shares with us for that conversation: your profile name and handle, your messages, and any answers you give the assistant (like your goal, where you train and how many days a week). Links we send you carry campaign tags, so if you follow one, section 2's "Where you came from" applies. We use your messages only to reply to you and to hand you over to Tim.

3. Why we use it

• To cook, deliver and confirm your meal prep orders, and to take payment.
• To coach you: write and adjust your program, track your progress, and review your form, check-ins and recovery.
• To answer your questions and messages.
• To send you notifications and emails about your orders, program and check-ins.
• To fix bugs and work out which parts of the app need work.
• To see which posts, emails and ads bring people to SHARP, so I spend time and money on what actually helps people.
• If you've ordered meal prep in the last 8 weeks: an email on Thursday when orders open and, if you haven't ordered yet, a reminder on Saturday. Every one has an unsubscribe link, and you can switch them off in My account.
• To send the occasional email about new meals, programs or specials. You can opt out any time: just reply and say so.
• To keep the tax and business records the law requires.

4. Photos, videos and the camera

The app only uses your camera, microphone and photo library when you tap to do something:

• Set videos: you can film a set (with sound) so we can review your form together. The video is saved to your camera roll and uploaded to your SHARP account.
• Progress photos: taken in the app or picked from your library, then uploaded to your SHARP account. Photos you take in the app are also saved to your camera roll.
• Meal photos: added to your food log and uploaded to your SHARP account.

Only you and I can see them in the app. Meal photos are kept in private storage and are only ever shown through short-lived links.

Progress photos and set videos are being moved into the same private storage with app version 1.0.4. Until that's finished, they sit at long, random web addresses that are only shown inside the app. Those addresses aren't published or searchable, but anyone given the exact address could open it.

5. Apple Health and Health Connect

Apple Health (iPhone)

Apple Health is optional, and it's off until you switch it on and give permission on your iPhone. If you connect it, the app reads:

• steps, active energy (calories burned), and walking and running distance
• sleep
• resting heart rate and heart rate variability (HRV)
• body weight
• nutrition totals you've logged in other apps (calories, protein, carbs and fat)

If you allow it, the app also saves the workouts you finish in SHARP to Apple Health. It doesn't read workouts from other apps.

We use it to work out your readiness score and training load, and so I can see how you're sleeping and recovering when I coach you. What the app reads is saved to your SHARP account as daily figures.

What we never do with Apple Health data: sell it, use it for advertising or marketing, or give it to anyone else. It isn't sent to our AI provider, our crash reporting or our analytics.

To switch it off: in the app, go to Home → Settings and turn off Apple Health. That stops the app reading anything new. To remove the app's access completely, on your iPhone go to Settings → Privacy & Security → Health → SHARP Power and turn everything off. Figures already saved stay in your SHARP account until you ask me to remove them or you delete your account.

Health Connect (Android)

Health Connect is optional, and it's off until you switch it on in the app and allow it in Health Connect. If you connect it, the app reads:

• steps and active energy (calories burned)
• sleep
• resting heart rate and heart rate variability (HRV)
• body weight
• nutrition totals you've logged in other apps (calories, protein, carbs and fat)

If you allow it, the app also saves the workouts you finish in SHARP to Health Connect. It doesn't read workouts from other apps.

We use it for the same things as Apple Health: your readiness score and training load, and so I can see how you're sleeping and recovering when I coach you. What the app reads is saved to your SHARP account as daily figures.

What we never do with Health Connect data: sell it, use it for advertising or marketing, or give it to anyone else. It isn't sent to our AI provider, our crash reporting or our analytics.

To switch it off: in the app, go to Home → Settings and turn off Health Connect. That stops the app reading anything new. To remove the app's access completely, open Health Connect on your phone, go to App permissions → SHARP Power and turn everything off. Figures already saved stay in your SHARP account until you ask me to remove them or you delete your account.

6. SHARP Assistant and the program builder (AI)

Two parts of the app use Claude, an AI made by Anthropic:

• SHARP Assistant answers your training questions. When you ask one, we send Anthropic your question and your recent chat with the assistant, plus the training information it needs to give you a proper answer: your current program, your last 20 workouts (exercises, sets, weights and dates) and personal bests, your latest weekly check-in, and your macro targets.
• The program builder helps me write your program. When I build or update it, we send Anthropic your training profile: your goals and experience, training days, where you train and your equipment, body weight, the injuries and medical conditions you've told us about, your personal bests and your recent workouts. The AI writes a draft; I check it and decide what you actually get.

We don't send your email or contact details, and we never send Apple Health or Health Connect data.

You're asked first. Before any of your information goes to Anthropic, the app asks for your OK. You can say no: nothing is sent, and you can keep using the rest of the app. You can change your choice any time in Settings → Privacy.

Anthropic only uses what we send to write the reply or the draft. Under Anthropic's commercial terms, it doesn't use it to train its AI models. Anthropic is based in the United States.

7. Crash reports and analytics

Two services help us find and fix problems in the app. Neither is anonymous: both are linked to your SHARP account ID (a random code, not your name or email), so we can fix a problem for the person who hit it.

• Sentry (crash and error reports): when the app crashes or hits an error, Sentry receives the error details, what the app was doing just before it (for example, which screen you were on), your phone model, its operating system version and app version. For some sessions it also gets performance timings, like how long a screen took to load. Before anything leaves your phone, the app strips out contact details and health and body figures such as weights, sleep and heart rate.
• Google Analytics (app usage): the app can tell Google Analytics which screens you open and what you do, for example that you started or finished a workout (its name and length), logged soreness, entered a challenge or opened the assistant. We use it to see which features get used and what needs work. It isn't used for advertising.

Neither service receives your Apple Health or Health Connect data. The website doesn't use third-party analytics or advertising trackers. It stores your sign-in on your device so you stay logged in, and the campaign tags described in section 2 ("Where you came from").

8. Push notifications

If you allow notifications, the app stores a push token for your phone so we can send you workout reminders, personal bests, macro goal updates and program updates. Notifications are delivered through Expo, then Apple's push notification service on an iPhone or Google's Firebase Cloud Messaging on Android. You can turn them off any time in your phone's settings: on an iPhone, Settings → Notifications → SHARP Power; on Android, Settings → Apps → SHARP Power → Notifications.

9. Who we share it with

We don't sell, rent or trade your information, and nobody gets it for advertising. We only share it with the services that run SHARP, and only what each one needs:

• Supabase: our database, sign-in and file storage (hosted by Amazon Web Services in Sydney).
• Anthropic: the AI behind SHARP Assistant and the program builder, only after you say OK (section 6).
• Sentry: crash and error reports (section 7).
• Google Analytics: app usage (section 7).
• Expo, Apple and Google (Firebase Cloud Messaging): app updates and push notification delivery (section 8).
• Resend: sends our emails, such as order confirmations and payment emails. It receives your email address and the email itself.
• Mobile Message: sends our marketing texts, only if you've ticked the box to get them. It receives your mobile number and the text itself. Mobile Message is based in Australia.
• ManyChat: runs the automated replies to Instagram messages (and Facebook messages, if switched on there). It receives the profile name, handle and messages of anyone who messages SHARP there. ManyChat is based in the United States. Your conversation itself also sits with Meta, under Instagram's and Facebook's own privacy policies.
• Netlify: hosts the website.
• Stripe: takes card payments on the website, including Apple Pay and Google Pay. Stripe receives your email address, your SHARP account ID (a random code), what you're paying for and the amount, plus the card details, name and billing details you type into Stripe's payment page. It uses them to take the payment, send your receipt and prevent fraud. Stripe is based in the United States.
• Hnry: our accounting, and PayID payments for orders placed before the move to Stripe.
• Ezidebit: weekly direct debits set up before the move to Stripe, until each one moves across.

Some of these companies store or process data overseas, mainly in the United States. We choose providers that protect data under their own privacy terms and applicable law. We'll also share information if the law requires it.

10. How long we keep it, and deleting your account

We keep your information while your account is open, so your history is there when you come back.

To delete your account in the app, go to Home → Settings → Delete Account. You can also do it on the website at sharppowerandperformance.com/delete-account (sign in, then tap Delete my account). It happens straight away: your profile, training, check-ins, messages, photos, videos, Apple Health and Health Connect figures and everything else in your account is deleted. If you have a meal prep order that hasn't been delivered yet, it still goes ahead: the order keeps its delivery details until it's delivered (or its week ends), then they're removed.

Where you came from (section 2) is deleted with your account. A record that an anonymous sign-up or purchase happened is kept for our counts, with nothing in it that links it to you. If you signed up for SHARP Starter with your account's email, that sign-up and where you came from are deleted with your account. Otherwise they stay with the sign-up until you ask me to remove it.

What we keep, and why: if you've ever ordered meal prep, we keep a record of each order (the order number, date, items, price, any discount code, pickup or delivery, and status) because the law requires us to keep business and tax records, generally for five years. Your name, email, phone number, address and notes are removed from those records, so they're no longer linked to you. Records of PT sessions and session credits you paid for are kept the same way, without your name.

If you'd rather we did it for you, email timothysharp466@gmail.com and I'll delete your account.

11. Keeping it safe

Your information is encrypted when it's sent (TLS) and when it's stored. Database rules make sure you can only see your own information, and only I can see clients' information as your coach.

No system is perfect, but if something ever went wrong that could cause you serious harm, we'd tell you and the Office of the Australian Information Commissioner, as the law requires.

12. Your rights

You can:

• ask to see the information we hold about you
• ask us to fix anything that's wrong
• delete your account (section 10)
• switch off Apple Health, Health Connect or notifications at any time, and say no to the AI features
• opt out of marketing emails, the weekly order emails and texts
• ask us to delete your Instagram or Facebook conversation from our message tools
• complain to us, and if you're not happy with our answer, to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

Email timothysharp466@gmail.com and I'll get back to you within 30 days.

13. Children

SHARP isn't for children under 13, and we don't knowingly collect information from them. If you think a child has given us information, contact me and I'll delete it.

14. Changes to this policy

If we change this policy in a way that matters, we'll tell you in the app or by email. The date at the top shows when it last changed.

15. Contact

Questions about your information or this policy? Email timothysharp466@gmail.com or call 0452 151 399.